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Abstract: The customer relationship system is the use of JSP and Mysql2000 database programming language common to complete, object-oriented approach, on the banks customer relationship systems design and implementation. Analysis and design of the bank customer relationship system static and dynamic models, the completion of system development analysis, design and implementation work. The bank customer relationship system is accomplished through the Web user and system interaction, the system function modules have specific customer management module, business information management module, statistical information management module. The development of this system using existing proven technology as a reference, sharing source code as a template, combined with the actual needs on this course site analysis and functional adjustment of the use of JSP Development Bank, the process of customer relationship system.
Keywords: Customer Relationship, management, system

 


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2¡¢ÏµÍ³·ÖÎö 5
2.1 ϵͳÐèÇó·ÖÎö 5
2.2 ±¾ÏµÍ³²ÉÓõĹؼü¼¼Êõ 6
2.2.1 JSP¼¼Êõ 6
2.2.2 JavaBean¼¼Êõ 8
2.2.3 JDBC¼¼Êõ 9
2.2.4 ÓÃJDBC·ÃÎÊÊý¾Ý¿â 10
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4.4.1 Mysql½éÉÜ 15
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4.2 ϵͳE-Rͼ 18
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4.4.2 ÒµÎñÐÅÏ¢¹ÜÀí 22
4.4.3 ¿Í»§ÐÅÏ¢¹ÜÀí 22
4.4.4 ÁªÏµÈËÐÅÏ¢ÈÎÎñ 23
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5.2.1 ²âÊÔµÄÖØÒªÐÔ¼°Ä¿µÄ 23
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5.2.3 ²âÊÔµÄÖ÷ÒªÄÚÈÝ 25
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6.1 ϵͳÆÀ¼Û 27
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